Personal development

This course outlines the most common causes of conflict and recognise different patterns of behaviour.

In this module you'll explore the processes and procedures you should follow in order to be an effective minute taker. This is an important skill for you to develop, as you'll be able to deal with the role of minute taker quickly and efficiently.

This elearning module has been designed to help provide a broad overview of mental health issues, including the different ways in which issues can present themselves and how you can offer support to someone experiencing a mental health challenge.